Shipping & Delivery Policy – Peptech Pharma
At PeptideLab, we’re committed to fast, secure, and discreet delivery of all research-grade products. Please review the following policy to understand how we manage shipping and returns.
Order Processing
- Orders are typically processed within 1–2 business days.
- Processing times may vary during peak periods.
- Once dispatched, you’ll receive an email confirmation with tracking details.
- Please make sure your delivery address is correct. If entered wrong, please email us within 30 minutes to update it. If your order has already been processed, we are unable to change the address. You will be liable for any deliveries not received due to an incorrect address provided.
Shipping Methods & Delivery
- Shipping Method: Express Shipping
- Price: $20
- Available: Australia only
- Estimated delivery time is typically 1–2 business days after dispatch, depending on your location.
- Important: We guarantee dispatch, not delivery. Peptech Pharma is not liable for courier delays or losses once the parcel has been handed over.
Discreet Packaging
- Every parcel is packed in plain, unbranded packaging with no reference to contents or product type.
- Your privacy is a priority — discretion is standard.
Shipping Costs
- Flat Rate: $20 Express Shipping
- Available: Australia only